Connector for DeviceTone™ for Microsoft Dynamics 365 for Field Service

Please download and refer to the User Guide for initial set up. For additional help contact us by following the link at the bottom of this page.

DeviceTone™ is an innovative and cost-effective open-source standards technology that transforms existing products into "smart" devices that can send alerts and ongoing performance data for predictive maintenance scenarios. The Dynamics 365 for Field Service connector to DeviceTone™ helps manufacturers (OEMs), distributors and service companies respond to triggers from these "smart devices".

The Internet of Things (IoT) and Industry 4.0 are today’s realities for manufacturers and service companies. Consumers’ expectations of their devices being connected to the internet with the ability to operate intuitively as a smart product is growing every day. By connecting smart devices to your field service system, you will benefit from continuous relationships with customers via predictive maintenance alerts, increased customer satisfaction with reduced downtime and optimized dispatch of technicians. For more information on features and benefits, download the factsheet on this page or watch the overview video.

Prodware is a global company with regional offices in 15 countries, delivering performance to our customers. We are in the business of helping companies step into the future by building the business processes of tomorrow. Contact us using the link below and we will route your specific question to your local team.